Shipping policy

What We Ship We ship physical recovery and movement products Australia-wide. Coaching services are delivered in person and are not subject to this shipping policy.

Processing Time Orders are processed within 2–5 business days of payment being received. You will receive a confirmation email when your order has been dispatched.

Delivery Estimates Standard delivery within Australia typically takes 3–10 business days after dispatch, depending on your location. Remote areas may take longer. These are estimates only and are not guaranteed delivery dates.

Tracking Where tracking is available, your tracking details will be included in your dispatch confirmation email.

Shipping Costs Shipping costs are calculated at checkout based on your delivery address and the items in your order.

Incorrect Address Please ensure your delivery address is correct at the time of ordering. We are not responsible for delays or non-delivery resulting from an incorrect address being provided. If you notice an error after placing your order, contact us immediately at info@holisticfitnessinternational.com and we will do our best to correct it before dispatch.

Lost or Delayed Parcels If your parcel has not arrived within the estimated timeframe, please contact us and we will investigate with the carrier. We are not liable for delays caused by the carrier or circumstances outside our control, but we will work with you to resolve the issue.

Returns Shipping Please refer to our Refund Policy for information about returning items.